Payment Method

At Igetvapesaustralia, we are committed to providing our customers with a secure and convenient payment experience. Below is our payment policy:

  1. Supported Payment Methods

    • Credit Card Payment: We accept all major credit cards, including Visa, MasterCard, ensuring your payment process is fast and secure.

    • V M Payment: We also support V M payment options for a quicker checkout experience.

    • WhatsApp Customer Support: If you encounter any issues during the payment process, you can contact our customer support team via WhatsApp, and we will assist you promptly.

  2. Payment Security All payment transactions are processed using encryption technology to ensure that your credit card information and personal data are protected throughout the transaction. We strictly adhere to data protection and privacy policies and do not store your credit card information.

  3. Wholesale Orders We offer exclusive discounts for wholesale customers. If you are interested in wholesale purchasing, please contact us via WhatsApp or email for more information and discount details.

  4. Order Processing Time All orders will be processed within 1-2 business days and shipped as quickly as possible. We will arrange timely delivery based on your selected payment method and shipping destination.

  5. Refund & Return Policy We do not accept regular refunds, and refunds will only be provided in the following cases:

    • The product is defective or has an error. Please contact us within 7 days of receiving the product.

    • The product is damaged during shipping, in which case we will provide either a refund or replacement service.

    Please ensure you carefully review your order details before purchasing. If you encounter any issues, feel free to contact us at any time.

If you have any questions or need assistance, please do not hesitate to reach out to us via email, and we will be happy to assist you.

Contact Us
Email: [email protected]