Privacy Policy

At Igetvapesaustralia, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website and services. By accessing or using our website, you consent to the collection and use of your information in accordance with this policy.

1. INFORMATION WE COLLECT
We collect personal and non-personal information when you use our services. The types of information we collect include:

1.1 Personal Information:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment details (credit/debit card information, PayPal)

1.2 Non-Personal Information:

  • IP address

  • Browser type and version

  • Device type

  • Usage data (e.g., pages visited, links clicked)

  • Cookies and tracking data

2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:

2.1 Order Processing:
To process and fulfill your orders, including payment processing and shipping.

2.2 Communication:
To communicate with you about your orders, provide customer support, and send promotional offers (if you opt-in).

2.3 Service Improvement:
To enhance our website and services by analyzing how you use them, ensuring a better customer experience.

2.4 Marketing:
To send you marketing communications, including newsletters and promotions. You can opt out of marketing emails at any time.

2.5 Legal Compliance:
To comply with legal obligations and enforce our Terms of Service.

3. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to improve your experience on our website. Cookies are small text files stored on your device that help us recognize you and provide a more personalized experience. You may choose to disable cookies in your browser settings, but some features of our website may not function properly without them.

We may also use third-party analytics services (e.g., Google Analytics) to help track and improve website usage.

4. DATA SECURITY
We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. SHARING YOUR INFORMATION
We do not sell or rent your personal information. We may share your data with third-party service providers to help us process orders, payments, and send marketing communications. These service providers are required to protect your data and only use it for the specific services they perform for us.

5.1 Legal Disclosure:
We may disclose your information if required by law or in response to legal proceedings, such as subpoenas or court orders, or to protect our rights or the safety of others.

6. YOUR RIGHTS AND CHOICES
You have the right to access, update, or delete the personal information we have about you. You also have the right to object to or restrict the processing of your data.

6.1 Access and Correction:
You can access and modify your personal information by logging into your account.

6.2 Marketing Preferences:
You can unsubscribe from our marketing communications by following the unsubscribe instructions in our emails.

6.3 Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

7. THIRD-PARTY LINKS
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. CHILDREN'S PRIVACY
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates or changes.

10. CONTACT US
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us:

Contact Us
Email: [email protected]